When getting your child's first haircut at a kiddie salon, I would recommend first observing how the hairdresser works with other customers. My family and I had a terrible experience in one of the more popular kiddie salons in Makati:
My 3-year-old daughter's hair ended up too short and obviously uneven. As soon as my daughter was seated, I stepped out and left my mother in charge as I needed to go to the restroom. The moment I came back, most of the hair on her back had been chopped off (really, I cannot think of a better term for it!), but that's how FAST the process was. I would think that a hairdresser should be more careful in handling a 3-year-old. The hairdresser blamed my mom, saying that she did ask if the length would be okay. Granted, my mom may have misjudged the length, and I would have let it slide except for 3 things:
(1) In cutting the bangs, she did not bother to hold it up with her fingers the way most hairdressers do and instead used the scissors directly on the forehead. When we requested for her to hold the hair away, she insisted that she had perfect control of the scissors! She eventually relented, so I did not press the issue. She may have control of the scissors, but not of the child! This is a safety hazard as one wrong move could injure the eyes!
(2) She was too fast and rough in all things - cutting the hair, wiping my child's face with a paper towel, brushing away the hair, etc. I could see how my mom could not have properly assessed the length. Also, she's a hairdresser. She should have realized that the length was too short for a girl - the length is just above my daughter's earlobe and she needed to apply a razor at the back.
(3) This is my child's second visit to a hair salon. The first was in Rustan's Makati. That was a much calmer experience for us and the hairdresser took his time. This is my basis for saying that this second experience was a huge disappointment and could have been handled much better.
I have replied to the feedback form on their website and hope the management will look into it. I regret not observing them first. There was another little girl having a haircut and she did extremely well with the hairdresser assigned to her. I should have taken the time to see which hairdresser would work well with my child.
